Lucknow University Launches Online Grievance Redressal Facility
- Lucknow University's online grievance redressal facility will enable students to post their feedback and problems online.
- The University will also issue a separate Login ID all the students and database will be maintained online.
Students of the University of Lucknow may now post their grievances and feedback online through their individual ‘Login ID’. For instance, if a teacher at varsity is not regular to the classes or communicates properly, students can post their feedback in a separate column called grievance. The authorities of the varsity will address the issues after a thorough investigation.
Through this online mechanism, all the first year UG students will get a login id. A separate database will be created for students, teachers and university officials. The varsity will upload the attendance record of every student in this portal and the feedback of only those students who are regular to classes will be taken into consideration.
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Vice Chancellor of Lucknow University, Mr. SP Singh launched the online grievance redressal facility on December 5, 2017. Explaining about the new facility, the VC revealed that the new system would also enable the students to download duplicate fee receipt and allotment letter and submit the examination form online. He also informed that the students can submit their grievance redressal form through this facility.
Adding further, Mr. SP Singh mentioned that the UDRC (University Data Resource Centre) is being developed as a major facility for automation by implementing and developing software solution based on latest technology. Through UDRC, a centralised database concept will come into effect for campus students, college students, colleges, faculty and non-teaching staff of the varsity. The university authorities will have complete access to student data, he added.
Also Read: - UGC Asks Universities to Make the Grievance Redressal Portals Public
URDC will provide designation-wise roles to registered users. According to role and need, the officials of the varsity will have the provision to enter the achievements, award and punishment imposed on students throughout the academic year.