Air Hostess course syllabus includes all important aspects that are essential for proper training for the post of air hostess. Apart from training about basic communication skills and service attitude, the Air Hostess syllabus also teaches about handling different situations by enhancing the mental ability of candidates. Air Hostess course subjects are very specific and cover different topics such as Personality and Mental ability, General Aptitude, Reasoning, and Service Aptitude among others. The Air Hostess course has both core and elective subjects and the students are trained both theoretically and practically.
Air hostesses are responsible for the comfort, welfare, and safety of the passengers. They are also accountable for checking all the emergency exit arrangements before taking off and landing the flight. The students take up Air hostess courses because of a sense of adventure and growing job opportunities in this sector. The Air hostess course also includes knowledge of Aircraft, Passenger Psychology, Technical Training, Emergency Situation Handling, etc. Along with regular two to three years long UG and PG courses, candidates can also find short certificate and diploma courses ranging from six months to one year. Keep reading to understand more about the Air Hostess course syllabus and subjects.
Becoming an air hostess, also known as a flight attendant, requires a combination of skills, knowledge, and training. While there isn't a fixed set of subjects to study specifically for this role, there are several areas of study and skills development that can greatly benefit individuals in air hostess jobs. Here are some important subjects and areas of focus covered in the Air Hostess syllabus.
Subject | Details |
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Duties and Responsibility
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Aviation Basics |
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Communication | Importance of effective communication between cabin crew and flight crew including technique, common language and terminology. |
Passenger Handling |
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Aircraft Visit |
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Personal Grooming and Presentation |
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Medical Aspects and First Aid |
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Security Procedures |
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Dangerous Goods Training |
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Fire and Smoke Procedural Training |
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Customer Service Skills |
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Water Survival Training |
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Air Hostess subjects provide in-depth knowledge about Aircraft, Flight, and Airport. There are various Air Hostess subjects (theory and practical) that the candidate has to study during the course tenure. The course curriculum may differ from college to college as they entirely depend on the type of program chosen by the students. Some of the core Air Hostess Subjects are mentioned in the table below. Students seeking air hostess admission must be aware of these subjects.
Grooming and Presentation | Personality Development |
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Flight Evaluation | Effective Communication |
Communication Skills | Aviation |
Technical Training | Passenger Handling |
First Aid | Emergency Situation Handling |
In-flight Procedure | Airport Familiarisation |
Leadership Training | Security Awareness |
Boarding Procedures, Arrivals | Check-in Procedures |
Swimming | Airline Reservation System |
There are several Cabin Crew elective subjects that students have to take up based on what the institute provides. It can be signing up for a foreign language course or cross-cultural communications. Students are also given in-depth knowledge of aviation safety guidelines and measures. Here are some of the important Cabin Crew optional subjects to choose from. Candidates can check the list of Air Hostess practical subjects below.
Subject | Details |
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Pre-flight Briefing |
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Co-operation Within the Crew |
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Review of Operators’ Requirements and Legal Requirements |
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Miscellaneous Practical Training |
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MBA Aviation Management is a 2 years long postgraduate course. The topics covered in these courses are Business Administration, Aviation Management, Airport Operations, Finance, Services, etc. Given below is the detailed list of subjects covered in MBA Aviation Management.
Semester 1 | Semester 2 |
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Organizational Behaviors | Operations Management |
Management Principles & Practice | Marketing Management |
Managerial Economics | Financial Management |
Corporate Communication | Computer Applications |
Quantitative Methods for Management | Quantitative Techniques |
Financial & Management Accounting | Human Resource Management |
Semester 3 | Semester 4 |
Management Information System | Airline Marketing & Strategic Airline Alliances |
Business Ethics & Global Business Environment | Strategic Management: Indian Global Context |
Airline & Airport Operations | Aviation Safety & Security |
Air Traffic Control | Aviation Legal Environment |
Aircraft Maintenance Management | Aviation Resource Management |
BSc Airline, Hospitality Management and Tourism is a three-year-long undergraduate degree course in airlines and hospitality management. Given below is a list of subjects covered in BSc Airline, Hospitality Management and Tourism.
Semester 1 | Semester 2 |
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Hospitality Management | Basics of Management |
Basics of Tourism | Geography of Tourism |
Tourism Products and Service | HR Management |
Semester 3 | Semester 4 |
Sales & Marketing | Quality Management |
Business Communication | Airlines Management |
Geography of Tourism | Hospitality Management |
Communication Skills | Travel Agency and Tour Operations |
Front Office Operations | Basics of Computer |
Semester 5 | Semester 6 |
Resort Management | Industrial Training |
Event Management | Project Work |
Tourism Policy in India | Examination |
The Air Hostess Diploma course is a one-year-long programme in aviation that can be pursued after the completion of class 12th. Given below is a list of subjects covered in the Diploma in Air Hostess.
Travel & Tourism | Hospitality |
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Aviation | Communication Skills |
Customer Care | Grooming |
First Aid Training | Practical Training on Fidelio and Galileo |
Personal Enhancement | Swimming |
The syllabus for Cabin Crew Distance courses is more or less similar. Students must remember that the course involves practical training and hands-on experience which is not possible in distance or online mode. It is therefore imperative to find hybrid courses that provide theoretical teachings online and other in-hand practices offline. Here is a detailed syllabus for Cabin Crew distance programs:
Duties & Responsibilities | Communication |
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Passenger Handling | Aircraft Visit |
Medical Aspects and First Aid | Security procedures |
Dangerous Goods Training | Fire and Smoke Procedural Training |
Water Survival Training | Survival Training |
Certificate courses are designed to prepare individuals for a rewarding career as a professional air hostess. Students will gain a deep understanding of the aviation industry and develop practical skills essential to excel in this field. Check out the subjects taught in Air Hostess certificate programs.
Aircraft Familiarization | Food and Catering Services | Flight Evaluation |
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First Aid | Leadership and Inter-Department Coordination | Emergency Situation Handling |
Airport Familiarization | Communication Skills | Technical Training (Safety Procedures, Basic Aircraft Functions, etc.) |
In-flight Procedures | Personality Development | Passenger Handling |
Grooming and Presentation | - | - |
Generally, admission for Air Hostess courses is done on a merit basis. However, there are some top colleges and institutes that grant admission based on entrance exams. Check out the Air Hostess entrance exam syllabus mentioned below.
Section | Topics Covered |
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General Knowledge |
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Communication Skills |
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Customer Service |
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Basic Math |
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Language Proficiency |
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The reference books are important for covering the Air Hostess syllabus thoroughly. The students can refer to important books that will help them in their examinations and other competitive examinations as well.
As there are hundreds of Air Hostess books available in the market, one must go through the list of important books that will help them to gain complete knowledge of the course. Some of the common and popular books and their authors are mentioned in the table below.
Books | Authors |
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A Modern Approach to Verbal and Non-Verbal Reasoning | R S Aggarwal |
Objective General English | S P Bakshi |
General Awareness | Lucent |
Fast Track Objective Arithmetic | Rajesh Verma |
The course structure of Cabin Crew mostly comprises practical training besides theoretical knowledge. They are trained to perform duties according to the training manual or operations manual. Effective communication is also a pillar of the course that includes the technique, terminology and common language. Passenger handling training is also given.
The practical Cabin Crew training includes:
Yes, extensive training is a part of the air hostess course curriculum as they are responsible for managing the passengers, operations before and after the flight, and confronting any emergency while keeping the people safe. Aspirants can pursue degrees, certificates, or diplomas in aviation, air hostess training, airport ground service, hotel management, and other related fields to work as air hostesses.
The air hostess syllabus includes subjects that equip students with the skills they need to succeed as members of the cabin crew. Topics like technical training (safety procedures, basic aircraft functions, etc.), leadership and inter-departmental coordination, passenger handling, airport and aircraft familiarisation, grooming and presentation, first aid, in-flight procedures, flight evaluation, food and catering services, emergency handling, communication skills, etc., may be covered.
Yes, the 12th mark matters in the air hostess course if students wish to get admitted to some top colleges in India. To be qualified for this, they must have received at least 50% aggregate marks in their 10+2 English language education in the aggregate. Before getting admitted into the certification programme, you might also need to take an entrance exam and have an interview to assess your interpersonal abilities and eligibility for the position.
The list of subjects for an air hostess course includes Housekeeping and Operations in the Hospitality Sector, Fundamentals of Front Office, Food and Beverage Operations- Lab, Environmental Studies, E-commerce in Tourism, Digital Marketing, Communication Skills, Cargo Management I, Business Communication Skills I, Basic Computer Skills, Airlines Service Operations, Airline Operations – Lab, Airline Operations, Airfare Management, Air Travel Industry, Accounting for Hospitality, and more.
The compulsory subject that one should pursue in class 12 for the Air Hostess course is the English language. To comprehend and communicate successfully, they need to have a strong grasp of the language. Other than this, cabin crew members are not required to take any particular courses.
If you fail in Air Hostess course, you will need to again sit for the exams for which you were not qualified or successful. or that, you might need some more academic understanding and hands-on instruction. To pass with flying colours, candidates must have a thorough understanding of the grading criteria beforehand.
The Air Hostess syllabus for first-year students includes subjects that provide a background of the programme and its principles. Candidates are instructed in the many duties that they will encounter in the airline sector for two semesters. The semester I Air Hostess subjects are Airline Operations, Communication Skills, Airline Operations (Lab), and Fundamentals of Front Office. Conversely, the Air Hostess subjects for semester II are Environmental Studies, Business Communication Skills I, Basic Computer Skills, and Air Travel Industry.
Yes, many Air Hostess programmes have internship opportunities for students that help them gain practical exposure to the functioning of the airlines. Several simulations of emergency situations help them understand how to handle crises.
The skills that are required for Air Hostess are interpersonal skills, communication skills, the ability to handle difficult situations, empathy for passengers, cultural awareness and the ability to adapt well to different situations. They must be ready for every emergency that may arise during the flight.
Some of the top entrance exams for the Air Hostess course are DU JAT, LPU NEST, IATA Cabin Crew Entrance Exam and others. Most institutes do not require entrance exams for the course and they get admitted based on the scores in interviews and academics.
The course duration of Air Hostess is usually between 6 months to 1 year. The time period is sufficient to give lessons regarding different aspects of Cabin Crew's job role. During this period, they also get opportunities to intern in the industry to get first-hand experience of life as an Air Hostess.
The Air Hostess course syllabus is not tough if handled with hard work and dedication. For some, it may seem challenging as it has to deal with passengers’ safety and security. The aspiring Cabin crews are taught diverse topics such as safety protocols, customer service and fundamentals of aviation.
The best institutes in India that provide air hostess courses are AeroEngineers Vidyapeeth Private Limited, Amity University, Asia Pacific Institute of Management, Fighter Wings Aviation Academy, Indus University, International Institute of Aviation Pvt Ltd, Maharishi Markandeshwar University, NIMS University, Rayat Bahra University, SGI Pune, SOA Delhi, Sristys Aviation- Sristys School of Air Hostess, VELS University Chennai, etc.
The common subjects that are taught in the Air Hostess syllabus include the fundamentals of aviation, passenger handling, safety procedure, communication, grooming and other services inside the flight. All these are taught during the course to prepare students for cabin crew roles.
Mathematics is not a requirement to pursue an Air Hostess course. It is a role in the customer service industry and therefore soft skills such as communication, empathy and management skills are more important. It is crucial to sharpen these skills to work in the Aviation industry.
The list of colleges that provide the best air hostess course curriculum includes Frankfinn Institute of Air Hostess Training, Lovely Professional University (LPU), Periyar University, Silver Oak University, YWCA Vocational Training Institute, YWCA Women’s Training Institute, and more.
The best course for air hostesses that is usually taken by aspirants is BBA in Aviation provided a student is looking for employment after graduation. However, depending on a student’s requirements, they may choose to opt for a diploma in Cabin Crew, an MBA in Aviation, or an MBA in Aviation Management.
No, swimming is not a compulsory Air Hostess Subject in the course curriculum but most institutes teach it. However, numerous airlines require applicants to be able to swim 25 metres. If a student does not know how to swim, the airlines will teach them as a part of the training course.
A certification, degree, or diploma in hospitality management, airport ground service, aviation, air hostess training, and other related fields can be pursued by those who want to become an air hostess. They undergo rigorous training as part of the programme. The diploma/certificate in BBA/MBA Aviation, Cabin Crew, and MBA Aviation Management are well-known air hostess courses one can pursue following the 12th grade.
The qualification for an air hostess or cabin crew eligibility criteria is that students must have completed their 10+2 in any academic (Commerce/ Science/ Arts) discipline or a bachelor’s degree in Aviation. Additionally, the sole required subject for them in class 10+2 is English. The applicant must be between the ages of 17 and 26 to be considered for the course. The minimum height requirement for an applicant is five feet and two inches.
Yes, students can study air hostess after 12th grade depending on the different types of aviation programmes they are interested in. For this, they must have completed 10+2 education in English medium with at least 50% aggregate marks. Furthermore, a test and interview may be required for admission to the certification programme to assess your eligibility for the position and your ability to communicate.
Yes, the air hostess course is easy for candidates who know how to communicate effectively, behave and dress professionally, have the ability to handle difficult situations and challenges, etc. Upon passing the class 12 exams, students should select the appropriate courses and get ready to graduate, after which they must enrol in an air hostess training diploma programme.
Air Hostess has very good career opportunities as the aviation sector is in high demand. Various job roles are also available in airlines so the future is very bright for the candidates who opt for the programme. They are eligible for additional benefits including retirement benefits, medical insurance, and airfare discounts in addition to their regular monthly salary.
The duration of air hostess course training can vary between six months and three years based on the type and level of programme a student has opted for. The duration of diploma/ certification courses is usually less than a year, while the UG and PG degree courses last for three years and two years, respectively.