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Last Updated On 27 Jul, 2021
A Hospitality Manager oversees the daily operations of the restaurant, hotel or hospital. He supervises various departments such as room service, budgeting and finances, spa services, housekeeping and front office. The hospitality manager is responsible for establishing standard operating procedures and setting standards for outstanding customer service. His major role is to develop a management and commercial strategy for boosting sales and profit of the organization. A Hospitality Manager ensures that the guests have an amazing experience and front office staff complete their tasks in a timely manner.
He is the leader of all departments of the hotel and is responsible for solving their problems. He is involved in the legal and financial aspects of the establishment, including working closely with vendors.
Check some major responsibilities of a Hospitality Manager provided below.
Handling and resolving customer complaints when necessary
Supervising and overseeing the work of the staff members
Ensuring all records are kept properly and consistently
Managing budgets and approving expenditures
Organising and coordinating staff and operations
Developing new marketing and promotion strategies
Hiring qualified staff members when needed
Checking the supplies and equipment quality and quantity
Candidates who are looking for a career as a Hospitality Manager should meet some eligibility requirements decided by the hotel. They can check the table provided below to know the minimum eligibility criteria to become a Hospitality Manager.
Education Required |
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Skills | Provided below are some skills required for Hospitality Manager
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Work Experience |
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Certification |
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Candidates may check the table provided below to know some of the courses that they can pursue to become a Hospitality Manager. They can also check some of the well-known hospitality management colleges from the table below. Candidates may apply to any of these colleges by filling our Common Application Form.
Course | Total Fee (Approx) | Top Colleges for Hospitality Management |
INR 24,000 to INR 1.80 lakh | ||
INR 40,000 to INR 5.00 lakh | ||
INR 25,000 to INR 6.50 lakh | ||
INR 55,000 to INR 2.50 lakh | ||
| Bachelor of Hospitality Management | INR 50,000 to 3.4 Lacs |
A Hospitality Manager is responsible for ensuring guest satisfaction and managing personnel. His job responsibilities will depend upon his job title and experience. For example, one who works under the food department will be responsible for ensuring the quality and taste of the food while the one who works under housekeeping will be responsible for overseeing the work of housekeeping personnel. Some of the job profiles available for a Hospitality Manager are listed below.
If you want to know more profiles and employment opportunities available for a Hospitality Manager, you can ask questions on the Collegedekho QnA zone. Besides this, If you want to know what career is right for you, you can take our Career Profiling Test.
Hospitality Manager is one of the most important job positions in the hospitality industry. They are hired by almost all types of industries. Some of the employment opportunities available for a Hospitality Manager are Hotels, Resorts, Motels, Guest Houses, Hospitals, Tourism Industry, Aviation and Service Industry. He can also look for a job at Multinational companies. The graph provided below will give you an idea about the type of companies where a Hospitality Manager can apply for a job.
Some of the major recruiting companies for Hospitality Manager are listed below.
The Paul Bangalore
The Suryaa New Delhi
The Oberoi Mumbai
The Claridges Hotel
The Oberoi Udaivilas, Udaipur
The Leela Palace, New Delhi
Amanbagh Resort, Rajasthan
The average salary of a Hospitality Manager is INR 483,561. Besides this, those who are new to the hospitality industry can earn up to INR 3 lakh per annum. The table provided below contains the average salary of the Hospitality Manager for all levels of experience.
Profile | Starting Salary per annum (in INR) | Mid Level Salary per annum (in INR) | Senior Level Salary per annum (INR) |
Hospitality Manager | 2,01,000 | 4,84,000 | 10,00,000 |
Here are some recommended books for Hospitality Manager
The Heart of Hospitality by Micah Solomon
Introduction to Hospitality by John R. Walker
Hospitality facilities management and design by David M Stipanuk
Quality Service by William B. Martin
The Hospitality Manager's Guide to Wines, Beers, and Spirits by Albert W. A. Schmid
Managing People in the Hospitality Industry by Michael Riley
You can choose any industry to work in
There are plenty of opportunities available for career advancement
You will get many benefits such as discounted food and free travel
Your work will never be boring
You should have at least one year of experience in the hospitality industry
Good communication and teamwork skills are required
Your starting salary will be low
You may be saddled with work during the initial stages of the career
Take our test and find out if it suits your strengths.
Yes, Hospitality Managers can apply in the tourism industry. However, he is advised to check the job description of the company before applying.
There are many employment opportunities available for a Hospitality Manager. You can choose any industry depending on your interest. Besides this, this profile is never boring.
Some of the major recruiters for a Hospitality Manager are The Oberoi Mumbai, The Claridges Hotel, The Oberoi Udaivilas, Udaipur and The Leela Palace, New Delhi
A Hospitality Manager can apply to a hotel, motel, guest house, hospital or tourist destinations. Besides this, he can also look for a job in MNCs.
Some of the job profiles available for a Hospitality Manager are Duty Manager, Front Office Manager, Housekeeping Manager and Lobby Manager.
The salary of a Hospitality Manager will vary depending on the industry and profile. An experienced Hospitality Manager can earn up to INR 8 lakh per annum.
Some of the highest paying jobs in the hospitality industry are Hospitality Manager, Restaurant Manager, Event Coordinator and Hotel Manager.
You must have completed a bachelor’s degree in Hospitality Management to become a Hospitality Manager.
A Hospitality Manager should have good communication skills, good leadership skills, time management skills and teamwork skills.
Hospitality Manager oversees the daily operations of a restaurant and hotel. Besides this, he supervises the work of housekeeping, front office, room service and all other departments of the hotel.